What should I send after a failed test?
The failed test report, a photo of the device tag or assembly, leak details and access notes help AO prepare for the repair visit.
Backflow repair and recertification
Backflow Repair & Maintenance
Repair, replacement and retesting for backflow assemblies that fail, leak or need service before recertification.
Quick answer
Can a failed backflow device be repaired and recertified?
Often, yes. AO Backflow & Fire diagnoses failed backflow assemblies, recommends the appropriate repair or replacement, then retests and documents the device for recertification.
Common questions
Is replacement sometimes better than repair?
Yes. If the assembly is too worn, damaged or not cost-effective to repair, AO can recommend replacement and plan retesting after installation.
Repair and recertification
A failed backflow device must be repaired, retested and documented before recertification.
AO diagnoses the assembly, repairs serviceable components or recommends replacement, then retests and documents the completed work.
Diagnosis and repair process
- Identify failed check, relief valve, seal or shutoff issue
- Repair serviceable components or recommend replacement when needed
- Retest and document the assembly after work is complete
Repair work may include
- Valve, seal and component replacement
- Leak repair and troubleshooting
- Device replacement planning when repair is not cost-effective
- Post-repair testing and recertification
Related blogs and resources
Backflow Information
Why Commercial Buildings Need Backflow Certification
Why a failed assembly needs repair and retesting.
Read Blog Backflow InformationColorado Backflow Testing Requirements
What happens after a failed backflow test.
Read Blog Resource LibraryAll AO Resources
Browse fire and backflow compliance articles.
Open ResourcesNot sure whether the device can be repaired?
Send the failed report or a photo and AO will help identify the next step.